1. Shipping & Handling
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Rolled for Safety: To ensure the safety of large-scale works and reduce shipping costs, all paintings 24"x36" and over are removed from their wooden stretchers and shipped rolled in a protective tube.
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Restretching: Upon arrival, the canvas will need to be professionally restretched. Take it to your local frame shop, I do not recommend doing it yourself!
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Processing Time: Please allow 2-5 business days for the painting to be carefully taken off of the stretchers and packaged for shipping.
2. Delivery Estimates
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Domestic: 5–10 business days.
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International: 14–21 business days.
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Tracking: You will receive a tracking number via email as soon as your tube is scanned by the carrier.
3. Customs & Import Taxes
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Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.
4. Returns & Damages
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Return Policy: Because of the delicate nature of shipping large original art, all sales are final. However, I want you to love your piece—if you have any concerns, please contact me within 48 hours of delivery.
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Damage in Transit: In the rare event that a tube arrives damaged, please take photos of the outside of the tube before opening it. Contact me immediately with photos of the packaging and the canvas.